WHITE PAPER:
This white paper outlines the 7 steps to aligning IT with the business. Find out what they are and how they can help your business provide customer-driven results.
EZINE:
The world must optimize its use of water to avert conflict. Hectic Heathrow airport needs to streamline processes to continue to grow. Meanwhile, software architects must effectively enable BAM systems that take newly enabled BPM feeds. Data analytics are becoming part of the mix for more BPM scenarios. Find out more in our BPM quarterly.
WHITE PAPER:
Virtualization offers a more flexible solution where resources can be redistributed in accordance with shifting demands. However, virtualization resources add a new abstraction layer to the infrastructure stack, which can complicate IT service optimization. Read on to learn best practices for optimizing IT services in complex virtual environments.
WHITE PAPER:
Explore architecture management with IBM. Find out how the four elements of actionable enterprise architecture can transform your business.
WHITE PAPER:
This paper explores the opportunities and challenges presented by the introduction of services on 4G networks, and examines how a strategic BI implementation can help to transform the services a company provides while managing costs of providing them. It also considers the variety of practical applications of a BI system.
EBOOK:
Analyzing clinical data can accomplish many goals: Improving patient care through understanding trends and showing paths to improvement, enhancing research and creating business efficiencies and cutting operational costs. Inside this expert e-book, learn how to take advantage of business intelligence and data analytics at your healthcare facility.
WHITE PAPER:
Cisco Services presents a series of four white papers to provide a framework for discovering compelling business cases and identifying the necessary services needed to deliver the desired experience. The second white paper in the series covers critical knowledge areas in the successful planning and design of a medianet or media-optimized network.
EBOOK:
This expert resource explains why more and more SMBs are implementing SQL Server-based business intelligence systems. Learn how to cost-effectively improve the performance of these platforms as well as how to overcome common concerns, including systems management.
EGUIDE:
CIOs are buzzing about virtualization technologies and tools for big data analysis due to benefits in areas such as productivity, business agility and customer service. Inside this exclusive e-guide, learn how your company can take advantage of both virtualization and big data analysis for a clear competitive advantage.
WHITE PAPER:
This guide was written to help identify or measure those critical CX measurement points that provide feedback on the health and success of a CX initiative. It is intended to familiarize you with important CX measurements and Key Performance Indicators (KPIs) along with providing a definition and a method to calculate their value.
