Business Modelling Reports

Audit Your Demand Generation Success: Part 3
sponsored by TechTarget
WHITE PAPER: Download this demand generation guide to understand the 4 stages of demand generation and the KPIs that go with them.
Posted: 08 Feb 2021 | Published: 25 Nov 2019

TechTarget

First Contact Resolution
sponsored by Pegasystems
EBOOK: Contact centers have perfected the art of tracking customer inquiries, but first contact resolution is still alluding them.  The key to solving the problem-- not just answering, but resolving the issue.
Posted: 10 May 2011 | Published: 10 May 2011

Pegasystems

Best Practices White Paper: Implementing Process Modeling from Scratch - Untying the Gordian Knot
sponsored by EMC Corporation
WHITE PAPER: The complexity of operational processes can be a significant obstacle to any effort for improvement through modeling and analysis. Access this white paper for 3 principles that can be used to simplify management strategies and arrive at models that will provide you with a better understanding of your business.
Posted: 09 May 2011 | Published: 09 May 2011

EMC Corporation

Service Oriented Architecture Design Principles for Dummies
sponsored by IBM
EBOOK: This comprehensive e-book serves as an introduction to service-oriented architecture (SOA) and explores best practices, challenges, and lessons learned about SOA implementation from market-leading companies across all business sectors.
Posted: 15 May 2013 | Published: 31 Dec 2009

IBM

The Power of Many: ABC's of Collaborative Innovation throughout Extended Enterprise
sponsored by IBM Line of Business
WHITE PAPER: The IBM Global CEO Study 2006 found that, to drive innovation, many top CEOs are collaborating beyond their organizations - with their extended networks of suppliers, customers, business partners and others
Posted: 29 Nov 2007 | Published: 01 Apr 2007

IBM Line of Business

How Mobile IT Teams are Boosting Business ROI
sponsored by Box
WHITE PAPER: Access this infographic for quick tidbits about the current state of the mobile enterprise, and what advantages companies can expect from implementing a thorough and planned out mobile strategy.
Posted: 04 Dec 2014 | Published: 04 Dec 2014

Box

The Next Generation of CRM - Engaging with the Empowered Customer in Turbulent Times
sponsored by SAP America, Inc.
WEBCAST: This Webcast and complimentary Podcast explores today's consumer trends and new customer strategies that will help companies not only survive the current economy but emerge as a leader in the long run.
Posted: 13 Mar 2009 | Premiered: Mar 31, 2009, 12:00 EDT (16:00 GMT)

SAP America, Inc.

Journal of Management Excellence: Creating Value, Part II
sponsored by Oracle Corporation
JOURNAL ARTICLE: This collection of journal articles is focused on the concept of creating value and its importance as the key element for enterprise performance management (EPM).
Posted: 21 Mar 2011 | Published: 01 May 2009

Oracle Corporation

Presentation Transcript: Making Real-Time Business Connections with Cloud-Scale Integration
sponsored by IBM
PRESENTATION TRANSCRIPT: In this presentation transcript, learn about the technologies and business models that enable real-time connections with customers and partners, and find out the characteristics to look for when selecting a cloud integration platform.
Posted: 18 Dec 2010 | Published: 18 Dec 2010

IBM

Making the case for cloud: Using soft skills for hard results
sponsored by BMC-Accenture
EGUIDE: When Lands’ End was struggling to improve agility and scalability in fragmented legacy systems, CIO Steve Cretney knew it was the perfect opportunity to move to the cloud. Inside this exclusive e-guide, find out how Cretney successfully made the case for a new cloud computing model at Lands’ End.
Posted: 07 Sep 2011 | Published: 07 Sep 2011

BMC-Accenture