EGUIDE:
Becoming more digital has emerged as a ruling concept among forward-looking organisations in recent years. Now, while having multi-channel engagement with customers is a big aspect of digital, so too is attracting and retaining the employees who can make a reality of digital transformation.
EGUIDE:
CRM has a long lineage in enterprise software, starting with salesforce automation in the 1990s, Siebel being a big player back in the mists of time. These days, engaging with customers through every conceivable channel, and doing so by way of the cloud are the novelties of CRM.
EZINE:
In this week’s Computer Weekly, we examine exclusive research into the investment priorities of UK IT decision-makers, which shows virtualisation, Windows 7 and security as the top areas for spending this year. We analyse the changing nature of database architecture; and the BBC’s Chief Technology Officer talks about IT plans for the broadcaster.
WHITE PAPER:
This paper analyzes the benefits and drawbacks of outsourcing cloud services, examines the business benefits and risks, and provides the steps you should take for a successful implementation.
WHITE PAPER:
Cloud computing simplifies enterprise application delivery with resource flexibility, investment-less OPEX models, and no need for specialized in-house support resources.
WHITE PAPER:
This paper also describes IBM WebSphere® Virtual Enterprise, a product designed to virtualize enterprise applications and services across the IT infrastructure.
EBOOK:
EMM products can contain a variety of features - for mobile device management, mobile app management, mobile content management and more. This guide will review the capabilities and features you'll want to consider carefully before you invest in EMM.
WHITE PAPER:
Developers are spending too much time adapting mobile applications for specific devices, and not enough time developing apps that could deliver more business value. This paper explains how a Mobile Enterprise Application Platform (MEAP) can provide a sound, sustainable strategy for mobilizing enterprise applications.
WHITE PAPER:
This resource examines how you can make your organization a dynamic business with the right set of innovative and proactive applications and tools.
EBOOK:
Download this three-part handbook on end user management to take a look at the double-edged nature of many technologies aimed to improve productivity, the potential of companion apps and more.
