WHITE PAPER:
In this whitepaper, discover how using unified communications (UC) in your contact center can help you increase effective communications between employees and clients, which will improve your customer satisfaction, retention, and loyalty rates.
WHITE PAPER:
This paper shows you how selecting an integrated messaging security solution reduces wasted IT effort, allows centralized management and permits a single support resource without the finger-pointing that can happen in a multi-vendor environ...
PRESENTATION TRANSCRIPT:
This presentation transcript explains the new features and functionality in the Office Communications Server 2007 R2, the application that continues to deliver on the Microsoft promise to streamline communications for users, give IT organizations the flexibility and control they need, and provide an extensible communications platform.
WEBCAST:
Learn the benefits SIP can bring to your organization – helping you provide a heterogeneous UC environment to your users, increase enterprise mobility, ensure the delivery of communications applications, and more!
WEBCAST:
This webcast explores the many productivity-boosting features found in the Microsoft Lync 2010 mobile clients. optimized for mobile connectivity, this will help your mobile workers communicate more easily than ever before, even while on the go.
BOOK:
The creation of an effective litigation hold process and procedures provides the foundation for a prepared approach to e-discovery and litigation readiness.
BROCHURE:
Learn more about Unified Communications and Collaborations (UCC), including a solution that delivers UCC as a managed service from a single source.
WHITE PAPER:
Analyst report which includes new or expanded discussion of Open Services for Lifecycle Collaboration, Rational Requirements Manager, Quality Manager, Insight, and IBM Software Delivery Services for Cloud and Rational Asset Manager.
WHITE PAPER:
Uncover analysis of the findings in two surveys revealing workers’ attitudes about employee engagement, productivity, and communication technologies.
WHITE PAPER:
Improper data collection can jeopardize the admissibility or reliability of data and can result in substantial costs and potential sanctions. After reading this whitepaper you will fully understand the proper data collection process.
