WHITE PAPER:
Integrated Service Management offerings from IBM are designed to help managed service providers (MSPs) accelerate growth by supporting cost reduction programs, service delivery excellence, and the enablement of new and innovative business models such as cloud-based services.
WHITE PAPER:
This paper will discuss how organizations using an Information Agenda can greatly improve their organizations' ability to identify and manage risk, meet regulatory requirements, speed new products and services to market and enhance customer service.
TECHNICAL ARTICLE:
With the advent of Service-Oriented Architecture (SOA), the business analyst now has to think about issues such as IT services and how to define business logic as rules for easier and faster change cycles. Thus, a new position called the business rules analyst has emerged. This article will examine the role of this new star in the business world.
WHITE PAPER:
This decision guide demonstrates how migrating to Serena Service Manager will help transform your IT organization into an agile, responsive, and business-focused service provider.
BROCHURE:
Cloud computing, mobility, big data, and social media have created a new era of digital business. To succeed and remain competitive in this new environment, you need the right skills, tools, and technologies in order to embrace these forces of change. Do you have what it takes? Find out at the 2014 Gartner Business Process Management Summit.
WHITE PAPER:
Explore architecture management with IBM. Find out how the four elements of actionable enterprise architecture can transform your business.
WHITE PAPER:
Access this resource to learn about IBM vs. Oracle’s different methods of workload optimization. Review the differences between IBM’s three server approach and Oracle’s one-size-fits-all approach to deep analytics, operational analytics, and transaction processing, and decide which technology best suits your organization.
WHITE PAPER:
Sound business intelligence (BI) reporting can be invaluable in helping your business peers make the best decisions for your company. Ensuring error-free, end-to-end integration of data between processes distributed throughout your organization, however, can be challenging. Learn how scheduling and process automation technologies can help.
WHITE PAPER:
Review this informative white paper to discover the importance of implementing a formal transformation program. Gain insight into 2 business transformation success stories, 9 reasons why you should work with an experienced transformation partner, a simple 5-phase business transformation program, and much more.
EGUIDE:
Business intelligence (BI) offers IT leaders the chance to achieve greater strategic decision-making through the use of dashboards, data analytics, reporting tools and much more. So how can IT leaders plan for a seamless BI deployment? Inside this e-guide, uncover expert tips that will help ensure long-term BI success.
