WHITE PAPER:
Uncertainty makes strategic planning complex. Removing uncertainty can create unlimited business value. There are solutions to help organizations overcome uncertainty and achieve results. Read this white paper to learn how to drive strategic planning with predictive modeling.
WHITE PAPER:
Using the framework of Stephen R. Covey’s best-selling book, The 7 Habits of Highly Effective People, this resource describes 11 habits IT organizations must develop to foster business process management (BPM) success, including building a complete BPM while also forcing collaboration across the enterprise.
WHITE PAPER:
This executive brief will illustrate the progression of service management since the 1990s, illuminate the hidden service life cycles and discuss how, once they are visible, we can start to make them work — to improve services and better align IT with business objectives.
WHITE PAPER:
This decision guide demonstrates how migrating to Serena Service Manager will help transform your IT organization into an agile, responsive, and business-focused service provider.
PRESENTATION TRANSCRIPT:
Inside this presentation transcript, hear from Avi Saha the Vice President of Platform Architecture, Web and Database Services at ADP. Gain insight on how CIOs can achieve innovation through strategic investments, business and IT alignment and operational efficiency.
WHITE PAPER:
New technology and the expanding role of the Internet are forever changing social relationships, management philosophies, and business models around the world. Access this white paper for insights into current mobile computing trends and recommendations for making the most out of these trends in the enterprise.
WHITE PAPER:
Access this essential resource to discover five crucial steps to jump-start business and IT agility by becoming an instant-on enterprise, including planning, standardizing, virtualizing, and more.
CASE STUDY:
This exclusive case study reveals how the right analytics strategy enabled the law firm Ashurst Australia to address the challenges of business growth by analyzing business performance, identifying opportunities for improvement, and more.
WHITE PAPER:
Recognizing that successful IT innovation requires deep involvement with the business overall, CIOs increasingly help set business strategy, use IT to enable business flexibility, and help corporations meet enterprise-wide goals. Learn what this means to IT managers, operations managers, development managers, strategy and architecture leaders.
TECHNICAL ARTICLE:
Business users sometimes try to control and manage business rules without directly having to deal with IT, which isn’t always successful. Using an example from the insurance industry, this article provides an introduction to business rules and the importance of Business Rules Management Systems (BRMS) in bridging the gap between business and IT.
