ITSM Reports

Computer Weekly - 16 March 2021: Containers play a key role in post-pandemic IT architectures
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, our latest buyer's guide examines the key role that container technology will play in post-pandemic IT architectures. The UK government is under fire for its opaque approach to gigabit broadband strategy. And we assess the storage options for the growing volumes of unstructured data. Read the issue now.
Posted: 15 Mar 2021 | Published: 16 Mar 2021

TechTarget ComputerWeekly.com

IT Project in the Middle East
sponsored by TechTarget ComputerWeekly.com
EGUIDE: The Middle East is becoming a trailblazer in the use of modern technology to improve business and society.
Posted: 08 Feb 2021 | Published: 19 Sep 2016

TechTarget ComputerWeekly.com

A Proactive Approach To Field Service 5 Priorities For Implementing Strong Service Foundations
sponsored by ServiceNow
EBOOK: This report explores transitioning from reactive to proactive field service model, highlighting 5 priorities. Read on to understand them and to see how ServiceNow enhances operations by connecting teams, streamlining tasks, and empowering customers with its platform and Field Service Management app.
Posted: 22 Feb 2024 | Published: 22 Feb 2024

ServiceNow

10 AI and machine learning use cases in ITSM
sponsored by TechTarget ComputerWeekly.com
EGUIDE: AI-enabled ITSM, while still maturing, promises to greatly improve the speed and quality of IT service management. Here are 10 AI and machine learning use cases for ITSM
Posted: 08 Feb 2021 | Published: 13 Jul 2020

TechTarget ComputerWeekly.com

CIO Trends #5
sponsored by TechTarget ComputerWeekly.com
EGUIDE: Thie e-guide offers a collection of some of our most popular articles on issues faced by IT decision makers, such as how to get cloud implementations right and how and why men in the technology industry have helped women progress.
Posted: 08 Feb 2021 | Published: 29 Jun 2017

TechTarget ComputerWeekly.com

Artificial intelligence in ITSM: Finding the right tools for you
sponsored by TechTarget ComputerWeekly.com
EGUIDE: AI functionality is poised to be a game-changer in the ITSM world. But before exploring the possibilities for AI in ITSM, it's important to first understand what AI is - and what it is not.
Posted: 13 Feb 2020 | Published: 13 Feb 2020

TechTarget ComputerWeekly.com

Today's Digital Enterprise Demands a New Kind of ITSM Support
sponsored by ServiceNow
EGUIDE: In this expert e-guide, discover why a fresh approach to ITSM is not only required to remain competitive—it's essential for survival—and learn how SABRE technology is redefining ITSM support.
Posted: 29 Feb 2016 | Published: 24 Feb 2016

ServiceNow

Assembling Your IT Management Toolkit
sponsored by Kollective Technology, Inc.
EGUIDE: An old saying proclaims that a tool is only as good as the hand that wields it. Unfortunately for IT, the opposite is true when it comes to systems management. Without the right set of tools, your system management capabilities can be severely limited. Click to learn how to strategize your IT tool selections based on the capabilities you need most.
Posted: 29 May 2018 | Published: 24 May 2018

Kollective Technology, Inc.

AIOps Mysteries, Unmasked
sponsored by ServiceNow
EGUIDE: Download this E-Guide to uncover the truth behind common AIOps mysteries, including where the actual “AI” in AIOps comes from, the role of AIOps tools within DevOps pipelines, and more.
Posted: 03 Feb 2020 | Published: 03 Feb 2020

ServiceNow

IT Monitoring, and Why It’s Growing More Important
sponsored by ServiceNow
EGUIDE: Download this E-Guide to learn how IT monitoring tools have advanced accordingly and their relationship with DevOps methodologies. Plus, find out which areas of your IT infrastructure stack could stand to gain the most from robust monitoring capabilities.
Posted: 31 Jan 2020 | Published: 31 Jan 2020

ServiceNow