WHITE PAPER:
This paper briefly defines text analytics, describes various approaches to text analytics, and then focuses on the natural language processing techniques used by SPSS Inc.'s text analytics solutions.
EGUIDE:
In the first of SearchUnifiedCommunications.com’s three-part guide on selecting collaboration products, this document takes a look at the business and technology issues associated with them and provides expert guidance on the benefits you can reap by taking advantage of the various types of collaboration solutions.
TRIAL SOFTWARE:
Symantec IM Manager 8.2 seamlessly manages, secures, logs, and archives corporate instant-messaging traffic with certified support for public and enterprise IM networks.
WHITE PAPER:
In this whitepaper, discover how using unified communications (UC) in your contact center can help you increase effective communications between employees and clients, which will improve your customer satisfaction, retention, and loyalty rates.
BOOK:
The creation of an effective litigation hold process and procedures provides the foundation for a prepared approach to e-discovery and litigation readiness.
WHITE PAPER:
This paper shows you how selecting an integrated messaging security solution reduces wasted IT effort, allows centralized management and permits a single support resource without the finger-pointing that can happen in a multi-vendor environ...
WHITE PAPER:
Instant Messaging (IM) is a valuable business communications tool for your company but its widespread adoption brings the risk of potential worms and viruses. This paper examines seven steps for managing, securing, and auditing your company's use of IM.
WEBCAST:
Attend this webcast to learn about the new functionality and features in BlackBerry Enterprise Solution v4.1 for Microsoft Exchange, including role-based and group-based administration.
WHITE PAPER:
This white paper provides a four phase approach for effectively managing the risks and costs associated with the corporate use of IM. Learn more about how this four phase approach can help your company establish an effective IM usage policy.
WEBCAST:
Email is a mission-critical application for business and will grow annually 25-30% through 2009. This paper examines how to secure and simplify the management of your messaging infrastructure and ensure the security your electronic communic...