Mobile Customer Relationship Management Reports

A New Measure of Sales Success
sponsored by TechTarget Customer Experience
EBOOK: This expert guide divulges essential information on how to use the newest sales tools for customer prospect generation; bolster sales forecasting with data modeling; use location-based apps; and more.
Posted: 21 Nov 2014 | Published: 21 Nov 2014

TechTarget Customer Experience

Buyer's Essentials: What to Look for in an EMM Strategy
sponsored by TechTarget Security
EBOOK: EMM products can contain a variety of features - for mobile device management, mobile app management, mobile content management and more. This guide will review the capabilities and features you'll want to consider carefully before you invest in EMM.
Posted: 26 Jun 2015 | Published: 26 Jun 2015

TechTarget Security

Shifting from Device Management to Workforce Management
sponsored by Dell and Intel
EGUIDE: Download this e-guide to discover how device hyper-convergence, Devices as a Service, virtualization and cloud computing, help organizations better manage their workforces by focusing more on the users, access, identity and data.
Posted: 13 Feb 2018 | Published: 07 Feb 2018

Dell and Intel

Empower Sales Teams On The Go
sponsored by Microsoft India
VIDEO: To meet the needs of the on-the-go sales rep, you need a CRM system that's flexible, collaborative, and available on any device, from smartphone to tablet to PC. In this video, learn about one such CRM system that provides modern sales teams with the tools they need at the speed and ease necessary for today's fast-paced business world.
Posted: 27 May 2014 | Premiered: 04 Nov 2013

Microsoft India

Are You Asking the Right Questions?
sponsored by Hewlett Packard Enterprise
WHITE PAPER: Make sure you're asking your IT staff the right questions about the latest data management, analytics, big data and cloud technologies.
Posted: 03 Jul 2014 | Published: 03 Jul 2014

Hewlett Packard Enterprise

Next-Generation Security in a Mobile Era
sponsored by TechTarget CIO
EBOOK: Mobile security isn't just a matter investing more in security technologies. Access this handbook to learn what CIO expert Harvey Koeppel thinks it will take to reformulate your mobile security strategy and tackle today's mobile risks. Also uncover the top 10 mobile security risks, a 7-point checklist for guarding mobile apps and devices, and more.
Posted: 13 Mar 2015 | Published: 13 Mar 2015

TechTarget CIO

Plan Your Enterprise Mobility Strategy
sponsored by Intel
WEBCAST: This exclusive resource discusses how you can build a successful enterprise mobility environment for your businesses, examining best practices, helpful use cases, and suggestions for which tools can help drive innovation and cut costs.
Posted: 20 May 2014 | Premiered: May 20, 2013

Intel

Newgen Mobility Article
sponsored by Newgen Software
WHITE PAPER: The following white paper provides readers with key applications of mobility platforms for banking and insurance industries.
Posted: 28 May 2014 | Published: 28 May 2014

Newgen Software

Location-Based Apps and CRM: Convenience vs Privacy Concerns
sponsored by HERE
EGUIDE: This expert e-guide explains the current landscape of the taxi-hailing application market (think Uber) and examines how location-based mobile apps are revolutionizing customer relationship management in hospitality, insurance, and retail with a big emphasis on the customer privacy concern.
Posted: 01 Mar 2016 | Published: 25 Feb 2016

HERE

Contact Center Metrics and Performance Management
sponsored by Five9
EGUIDE: This expert e-guide provides tips and best practices for working with new contact center metrics to ensure customer satisfaction through every communication channel. Learn how to determine and implement a set of key performance indicators (KPIs) for new channels such as mobile and social media, as well as how to formalize CCPM for optimum results.
Posted: 21 May 2014 | Published: 21 May 2014

Five9