Services Process Optimization Software Reports

Why You Should Take a Holistic Approach to ITIL and Service Support
sponsored by BMC Software, Inc.
WHITE PAPER: In these tough economic times, how do you address the challenge of reducing costs without diminishing your service quality? Companies can lower costs significantly and meet the growing demand for services by taking a more holistic approach. This paper discusses the importance of taking a unified approach to service support management and...
Posted: 18 Jun 2009 | Published: 15 Jun 2009

BMC Software, Inc.

Computer Weekly - 20 December 2022: The Post Office IT scandal - cock-up or cover-up?
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, the Post Office IT scandal inquiry continues to reveal shocking details – we review the latest evidence. We examine progress of the roll-out of fast broadband across the UK. And as the Online Safety Bill returns to Parliament, we look at the arguments about how to keep the internet safe. Read the issue now.
Posted: 16 Dec 2022 | Published: 20 Dec 2022

TechTarget ComputerWeekly.com

Computer Weekly – 19 March 2024: What went wrong with Birmingham's Oracle project?
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, after Birmingham City Council's disastrous Oracle project cost over £100m, we analyse where it all went wrong. Our new buyer's guide examines building a sustainable IT strategy. And we find out how Thomson Reuters is using AI to enhance its product offerings. Read the issue now.
Posted: 19 Mar 2024 | Published: 19 Mar 2024

TechTarget ComputerWeekly.com

Next stage of virtualisation: Containers
sponsored by TechTarget ComputerWeekly.com
EGUIDE: The buzz and hype surrounding container technologies has reached fever pitch in recent years, prompting CIOs and IT decision makers to mull over what role, if any, they should and could play in their digital transformation plans.
Posted: 08 Feb 2021 | Published: 03 Apr 2017

TechTarget ComputerWeekly.com

Blockchain Enterprise Survey: deployments, benefits and attitudes
sponsored by TechTarget ComputerWeekly.com
EGUIDE: Blockchain deployments are rapidly becoming mainstream. Nearly 40% of respondents' companies are deploying blockchain technology, rising to 57% amongst companies with over 20,000 employees. In part, this is due to increased awareness and understanding of what blockchain entails, particularly at Founder/CEO level.
Posted: 08 Feb 2021 | Published: 01 Aug 2017

TechTarget ComputerWeekly.com

Software licensing – battleground or crucible?
sponsored by TechTarget ComputerWeekly.com
EGUIDE: Will software licensing continue to be a battleground for suppliers and users, or can new, mature relationships between the two sides be forged in the digital crucible of contemporary on-demand, pay as you go software?
Posted: 08 Feb 2021 | Published: 17 Aug 2017

TechTarget ComputerWeekly.com

CW Middle East July-Sept 2019: SAP project drives digital transformation for Saudi Arabia's largest auto company
sponsored by TechTarget ComputerWeekly.com
EZINE: It's not just the countries of the Middle East that have a plan when it comes to digital transformation. Private businesses are also overhauling their systems. One such company is the automotive division of Saudi Arabia's Abdul Latif Jameel Company (ALJC), which has completed one of the biggest SAP projects ever undertaken in the auto sector.
Posted: 08 Feb 2021 | Published: 11 Jul 2019

TechTarget ComputerWeekly.com

Computer Weekly – 28 February 2023: The race to net zero
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, we examine the role of green tech in helping businesses contribute to the government's 2050 net-zero targets. We also talk to Spotify about the importance of open source for the music streaming service and how hybrid working is evolving as the post-pandemic workplace continues to change. Read the issue now.
Posted: 27 Feb 2023 | Published: 28 Feb 2023

TechTarget ComputerWeekly.com

Getting the best out of robotic process automation
sponsored by TechTarget ComputerWeekly.com
EGUIDE: IT leaders are used to doing more with less, but the pandemic has forced many organisations to reassess whether the way processes have always been run, is optimal. With people having to work from home, many organisations have needed to automate previous manual tasks, in order to remain operational.
Posted: 06 Aug 2021 | Published: 06 Aug 2021

TechTarget ComputerWeekly.com

API Management: The role of APis in digital business transformation
sponsored by TechTarget ComputerWeekly.com
EGUIDE: Application programming interfaces (APIs) are moving beyond the domain of software development. They offer a way for organisations to work closely with an extended ecosystem of business partners, who are able to build value-added software-powered products and services.
Posted: 06 May 2021 | Published: 06 May 2021

TechTarget ComputerWeekly.com