Telecom Services Industry Reports

CW Innovation Awards Telecommunications Winner: Telekom Malaysia
sponsored by TechTarget ComputerWeekly.com
EGUIDE: Telekom Malaysia has been driving automation efforts across the company, not only to serve customers more efficiently, but also to improve a slew of back office functions. Learn more about why they are the telecommunications project of the year.
Posted: 13 Apr 2022 | Published: 13 Apr 2022

TechTarget ComputerWeekly.com

Computer Weekly – 23 June 2020: How the Chelsea Flower Show blossomed as an online-only event
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, we talk to the digital team at the Royal Horticultural Society about delivering the first online-only Chelsea Flower Show. With all the talk about the consumer uses of 5G, we look at how it could benefit enterprise IT. And we examine the best practice in managing SAP systems during lockdown, Read the issue now.
Posted: 08 Feb 2021 | Published: 23 Jun 2020

TechTarget ComputerWeekly.com

CW APAC - February 2022: Trend Watch - enterprise 5G
sponsored by TechTarget ComputerWeekly.com
EZINE: In this handbook, focused on enterprise 5G in the Asia-Pacific region, Computer Weekly looks at what the technology means for enterprises across the region.
Posted: 18 Feb 2022 | Published: 18 Feb 2022

TechTarget ComputerWeekly.com

Turning Copper into Gold: Profiting from the New Style of Telecommunications
sponsored by Hewlett Packard Enterprise
ANALYST REPORT: Telecom organizations need to embrace change to thrive in today's world. Learn about the trends and challenges ahead.
Posted: 04 May 2015 | Published: 04 May 2015

Hewlett Packard Enterprise

Extending Enterprise Networks with a Service Delivery Environment: What every service provider should know to meet the needs of the enterprise customers
sponsored by Alcatel-Lucent
PRODUCT LITERATURE: This paper explains how a service delivery environment (SDE) that enables rapid creation, deployment, and maintenance of new services and blending of services supports evolving enterprise networks.
Posted: 10 Sep 2007 | Published: 01 Sep 2007

Alcatel-Lucent

Data, Disconnected: Communications Firms Take the Necessary Steps to Build Greater Accuracy into Their Customer Management Processes
sponsored by Pitney Bowes Group 1 Software
WHITE PAPER: This white paper for the communications sector examines how inaccurate data can impact customer relationships and how implementing a multi-phase process can help feed cleaner customer data into enterprise solutions to maximize return on investment.
Posted: 20 Jan 2009 | Published: 20 Jan 2009

Pitney Bowes Group 1 Software

Implementing BPM to Drive Profitable Sales in TeliaSonera Finland
sponsored by IBM
CASE STUDY: Read this case study to learn how TeliaSonera Business Services used Lombardi Blueprint™ collaborative process modeling and prioritization tool and Teamworks BPM suite to design and automate the sales business processes so that they are controlled and easily managed. Read on to learn the benefits they experienced from turning to Lombardi.
Posted: 15 Dec 2010 | Published: 15 Dec 2010

IBM

The Five Must-Have Capabilities for Unbeatable Customer Care
sponsored by Pitney Bowes Business Insight
WHITE PAPER: Today, firms in the communications industry must relook at how they deliver customer service in order to streamline operations, retain customers and drive business revenue. Read this paper to learn about five, practical, cost-effective opportunities that allow firms to meet market demand and achieve an impressive Return on Investment.
Posted: 15 Jan 2010 | Published: 15 Jan 2010

Pitney Bowes Business Insight

Proactive Service Assurance for Mobile Data Services
sponsored by Infovista Corporation
WHITE PAPER: Until very recently, customer volume for data services was so low that service providers couldn't justify investment in robust, end-to-end service assurance solutions for mobile data services. Now, with the volume of data services on mobile networks growing, the business case for such an investment is clear. Read on to learn more.
Posted: 02 Mar 2009 | Published: 26 Feb 2009

Infovista Corporation

Genesis Wireless Brings Service to Resort, Builds Revenue
sponsored by Motorola Solutions
WHITE PAPER: Check out this brief case study to learn how Genesis Wireless implemented Motorola wireless broadband solutions to produce significant cost savings and provide enhanced reliability.
Posted: 29 May 2008 | Published: 01 May 2008

Motorola Solutions