Unified Message Systems Reports

Jargon Buster Guide to Unified Communications
sponsored by TechTarget ComputerWeekly.com
EGUIDE: In this e-guide we will explore and define some of the key elements of a UC deployment and offer some insight into some of the emerging trends that are changing the way we communicate in our working lives.
Posted: 08 Feb 2021 | Published: 26 Oct 2017

TechTarget ComputerWeekly.com

AmeriMerchant Video
sponsored by Avaya
VIDEOCAST: This brief video details how one large company easily directs a large volume of phone calls on a daily basis using Avaya's unified communications system.
Posted: 13 Sep 2011 | Premiered: Sep 13, 2011

Avaya

The Future Of Work Is Video-Enabled
sponsored by Polycom, Inc.
WHITE PAPER: This informative guide explores the role of video collaboration in today's changing business landscape.
Posted: 29 May 2014 | Published: 29 May 2014

Polycom, Inc.

5 Key Attributes That Define Next-Generation UCaaS
sponsored by Fuze
RESOURCE: Unified communications as a service (UCaaS) provides a cloud delivery model that offers a variety of communication and collaboration applications and services, including telephony, collaboration tools, video, messaging, audio/web conferencing, and presence.
Posted: 17 Feb 2021 | Published: 11 Mar 2020

Fuze

IBM: When IBM and RIM Team Up both Employees and Customers can Benefit
sponsored by BlackBerry
CASE STUDY: Access this case study to see how IBM enhanced its collaborative, innovative culture with a wireless solution in partnership with RIM to benefit their mutual customers. Learn how the BlackBerry® Enterprise Solution was used to connect mobile employees using the Lotus suite of products and other applications.
Posted: 16 Sep 2011 | Published: 16 Sep 2011

BlackBerry

SDI Best Best Practices: Benchmarking for Service Desk Support
sponsored by Citrix Online- GoToManage
WHITE PAPER: The best way to continually improve and to deliver the best service is to measure, trend and set goals for your services and then benchmark against yourself - this is the very definition of service improvement and this guide will show you some simple ways in which you can accomplish this.
Posted: 12 Oct 2011 | Published: 12 Oct 2011

Citrix Online- GoToManage

Eguide: Best Practices to Expand Mobile UC Capabilities
sponsored by Hewlett-Packard Enterprise
EGUIDE: The use of mobile devices as collaboration tools pose new challenges for a company's UC system. This expert E-Guide discusses many of the changes mobility is bringing to collaboration, as well as best practices to consider along the way.
Posted: 30 Jul 2014 | Published: 30 Jul 2014

Hewlett-Packard Enterprise

Unified Communications Buyer’s Guide
sponsored by ShoreTel - OLD
WHITE PAPER: The Unified Communications Buyer's Guide offers complete information to help you compare your options, including guidance to help you evaluate solutions and best practices for getting the most out of your UC vendor.
Posted: 16 May 2011 | Published: 13 May 2011

ShoreTel - OLD

Beyond the Boardroom: Innovative Uses of TelePresence
sponsored by Cisco
WHITE PAPER: Access this brief resource to uncover a list of use cases for telepresence beyond the traditional boardroom setting.
Posted: 23 Jan 2014 | Published: 31 Dec 2012

Cisco

3 Benefits of Unified Communications for Small Business
sponsored by CloudCall Ltd
EGUIDE: Small-to-medium businesses (SMBs) are the fabric of society. They create opportunities for others as well as quality products for their communities. Unifying communications could provide great benefits for SMBs, and by reading this expert guide, you can learn 3 tangible, specific advantages. Get started now.
Posted: 18 Nov 2020 | Published: 18 Nov 2020

CloudCall Ltd