BtoE Portals White Papers

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BtoE Portals White Papers (View All Report Types)

Modernizing IT: Strategies for Improving Service Quality and Reducing IT Costs sponsored by BMC Software, Inc. WHITE PAPER: Working harder simply won't get you there. No matter how many people you allocate, sinking more labor into old IT practices cannot concurrently meet rising demands on IT and cut costs. Read about cost-effective, automated ways to meet this challenge head-on in our latest article, “Strategies for Modernizing IT, Reducing Costs, and..” Posted: 17 Jun 2009 \| Published: 15 Jun 2009 TOPICS: Business Process Automation \| Business Process Reengineering \| Business Service Management \| Data Collection \| Help Desk Management \| IT Best Practices \| IT Service Management \| IT Services \| ITIL \| Service Level Management \| SOA \| SOA Governance

Implementing Best Practices: The Dell Management Console and ITIL sponsored by Dell and Symantec WHITE PAPER: The Dell™ Management Console Powered by Altiris™ from Symantec™ provides a comprehensive management platform based on standardized IT Infrastructure Library (ITIL) processes—facilitating the adoption of industry best practices and helping streamline and simplify IT management in enterprise data centers. Posted: 15 Oct 2009 \| Published: 01 Mar 2009 TOPICS: Data Centers \| IT Asset Management \| IT Best Practices \| IT Governance \| IT Management \| IT Managers \| IT Service Management \| IT Services \| IT Systems \| IT Workforce \| ITIL

Whitepaper: Meet the Real Lean Portal sponsored by Backbase WHITE PAPER: This in-depth resource explores how a lean portal can help your organization trim the operational fat and deliver the kinds of experiences that customers crave. Read on to learn key differences between lean portals and suites, and uncover the benefits of "going lean." Posted: 25 Sep 2013 \| Published: 30 Jun 2013 TOPICS: CRM \| CRM Services \| CRM Software \| Customer Interaction Services \| Customer Loyalty \| Customer Retention \| Customer Satisfaction \| Customer Support Software \| eCommerce \| eCommerce Software \| Lean Production \| Portal Applications Software \| Portals \| Web Content Management

Accelerate IT Infrastructure Management for Better Business Value sponsored by IBM WHITE PAPER: This white paper examines the keys to successful infrastructure management for your server and network devices. Access this paper to discover how to create better business value using outsourcing, managed, and cloud services, as well as evaluate your in-house handling of infrastructure management. Posted: 31 Jul 2012 \| Published: 01 Aug 2011 TOPICS: Data Center Design \| Data Center Management \| Data Centers \| IT Infrastructure \| IT Management \| IT Management Services \| IT Managers \| IT Service Management \| IT Services

Consumer Web Portals: Platforms at Significant Security Risk sponsored by EMC Corporation WHITE PAPER: This profile of business-to-consumer (B2C) security decision-makers in the financial services, healthcare, government, and online merchant sectors evaluates security around consumer portals based on market data and a custom study of the same audience. Posted: 04 Apr 2014 \| Published: 31 Dec 2013 TOPICS: Authentication \| Authorization \| Identity Management \| Identity Management Software \| Portals \| Security \| Security Architectures \| Security Best Practices \| Security Infrastructure \| Security Threats \| Web Application Security

Evolve Your Sitemider Portal Security Without Breaking the Bank: How Virtualization Solves the Challenges of Heterogeneous Identity and Resource Integration sponsored by Radiant Logic, Inc. WHITE PAPER: Check out this blueprint for extending your existing SiteMinder infrastructure across additional heterogeneous applications, identity sources, and constituents—in less time, with less hassle, and for less money. Posted: 15 Mar 2011 \| Published: 14 Mar 2011 TOPICS: Access Control \| Authorization \| Identity Management \| LDAP \| Portals \| ROI \| Systems Integration \| Systems Management \| Virtualization Security

Exploring Business and IT Friction: Myths and Realities sponsored by BMC Software, Inc. WHITE PAPER: This whitepaper explores the sources of friction between business users and IT and offers up recommendations on how to adjust your strategy to minimize these problems. Posted: 27 Feb 2014 \| Published: 17 Apr 2013 TOPICS: Data Center Design \| Data Centers \| IT Best Practices \| IT Management \| IT Management Services \| IT Managers \| IT Service Management \| IT Services \| User Experience

Cloud Computing on a Smarter Planet sponsored by IBM WHITE PAPER: The true promise of cloud isn’t just about advancing IT; it’s about reinventing business. Leading companies are unlocking the deeper potential of cloud as a way to manage not just their IT but also their businesses. They’re discovering that cloud can help them create new marketplaces, smarter business services and profitable new revenue streams. Posted: 15 Nov 2011 \| Published: 15 Nov 2011 TOPICS: Cloud Computing \| Cloud Management \| Data Center Infrastructure Efficiency \| Data Center Management \| IT Infrastructure \| IT Management \| IT Services

Rethinking People Costs in Enterprise IT sponsored by Rackspace Technology WHITE PAPER: This white paper explores how to assess your IT people spend and position IT as a central driver of business growth. Posted: 15 Oct 2014 \| Published: 12 Aug 2014 TOPICS: IT Asset Management \| IT Best Practices \| IT Governance \| IT Infrastructure \| IT Management \| IT Managers \| IT Outsourcing Services \| IT Services \| IT Spending \| Talent Management

Strategic Server Refresh with IBM System x sponsored by IBM and Intel. WHITE PAPER: This white paper demonstrates the value of keeping your servers up to date with refresh and upgrades. Posted: 07 Jul 2014 \| Published: 18 Jun 2013 TOPICS: Data Center Design \| Data Center Management \| Data Centers \| IT Best Practices \| IT Management \| IT Services \| Server Hardware \| Server Management